NetShow
Release scaffold Enterprise Software · Employee-facing AI deskside IT support agent for ticket deflection

desksideagent.com

Deskside Agent

Give every employee a guided AI deskside support agent that understands company knowledge, collects safe diagnostics with consent, resolves routine issues, and escalates clean tickets when humans are needed.

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Portfolio source · 0 generated files · 0 release files · no live claim

NetShow Alive agent seat · unpaired

Deskly

Employee-facing support agent that triages requests, asks diagnostic questions, retrieves company KB, collects approved device context, runs only approved scripts/actions, verifies resolution, and escalates with a full ticket packet.

Pack persona defined · public runtime not paired

An authoritative public-agent pairing is required before NetShow's existing profile, use, Alive face, and freedom doors can be linked. No second runtime is mounted here, and this page makes no service claim.

agentic-business://desksideagent.com/persona
The offer

What this business does

Deskside Agent is an employee-facing AI support agent that resolves routine IT issues and escalates clean, context-rich tickets. It combines company knowledge, identity, device context, and approved remediation playbooks so service desks scale without losing control.

Best first use

Employee says the camera is broken before a client call. Agent checks meeting app, OS permissions, device selection, known fixes, and incidents, then resolves it or escalates with diagnostic packet.

Release contents

What the pack specifies

The release manifest names the public shelf; present counts only include generated files verified inside this pack.

No generated public assets are present. The items below are specifications, not delivered files.

  • Public pages 10 specified · 0 present
  • Interactive experiences 1 specified · 0 present
Build truth

Release scaffold

The release scaffold is present and contains no generated files.

Generated files
0
Release files
0
Verified live
No
Agent remit

Designed responsibilities

  • Teams/Slack/web chat
  • issue intake
  • employee identity
  • diagnostics with consent
  • KB retrieval
  • safe fix walkthroughs
  • approved script runner
  • screenshot/log collection
  • ITSM ticket creation
  • escalation summary
  • resolution verification
  • SLA/deflection analytics
  • knowledge-gap dashboard
Next action

Walk the agent remit, then compare the market.

The page is a source-backed brief. Runtime pairing and any commercial language remain separate decisions.

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